FAQ

Support & Service

1. How can I get a quotation?
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Leave us a message with your purchase requests and we will reply you within one hour on working time. And you may contact us directly by Trade Manager or any other instant chat tools in your convenient.
2. Can I get a sample to check the quality?
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We are glad to offer you samples for test. Leave us a message of the item you want and your address. We will offer you sample packing information, and select the best way to deliver it.
3. Can you do OEM for us?
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Yes, we warmly accept OEM orders.
4. Are you factory or trading company?
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We are a factory and with Export Right. It means factory + trading.
5. What is the minimum order quantity?
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Our MOQ is 1carton
6. What is your delivery time?
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A: Normally, our delivery time is within 5 days after confirmed.
7. Can you help to design the packaging artworks?
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Yes, we have professional designer to design all the packaging artworks according to our customer's request.
8. What's the payment terms?
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We accept T/T (30% as deposit, and 70% against copy of B/L) and other payment terms.